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BridgeTrak
BridgeTrak help desk software is an easy-to-use, client-server application for Windows 95/98/2000 and NT that offers the features and benefits most requested by help desk, call center, customer management, technical support, and IT professionals. BridgeTrak is a scalable application, able to work with multiple databases (you can run BridgeTrak with more than one database at a time). Our Review: This huge, full featured issue management software is ready to use. It logs everything from the issue or problem your client has, the OS, to what you, the call centre has 'actioned' so far. These are kept in a database and can be sorted by time or priority, etc. Reports can be generated as hard-copies or sent by email. Some of the features are customisable. Especially suitable for small companies starting up an e-commerce/ISP business.
Licence: Demo Version: 4.0.00 OS: Windows 95/98 Date: 2000/04/24 Developer: Kemma Software Size: 33.80 MB		Free download
Yippee Ratings Breakdown (5 is best): Installation: 3 Interface: 3 Functionality: 4 Documentation: 3